Can I add a chat widget to my website?

Yes, you are welcome to add a chat widget to your website at any time!

What to consider before adding a chatbot to your website

1. Who at your company will be assigned to being online at all times to reply to these chats? It’s important that if you offer the ability to contact you via chat, someone is actually available to respond.
2. If you’re considering an AI chatbot, will the AI be able to answer the common questions you receive? If your prospects often ask you to provide a quote for custom work, that’s not something an AI chatbot would be able to answer anyway. Make sure you use an AI chatbot only if doing so will bring real value to your website visitors.
3. Does the extra cost for a chat widget make sense for your business? You will need to use chat software, which Jottful will then add to your website. You’ll want to consider the pricing for that software.

How to add a chat widget or chatbot to your website

1. Find a chat software company whose product you would like to use
2. Create an account with them
3. Email support@jottful.com and tell us you’d like to add a chat widget. Include the “embed code snippet” for your new software in the email.
4. We’ll then get it added to your website!