Jottful Support is open Monday –Friday, from 8 am – 7 pm ET, excluding holidays. You can typically expect a response within one business day from when you contact us.
Please note that if you send us a text message, you are opting in to receive a response(s) via text message.
By default, all Jottful customers are signed up for a Starter plan. We find that meets the needs of nearly all our customers. If you would like to upgrade, please let us know and we'll do so for you.